Sam Lake

Sam Lake speaker Chief Customer Officer New Zealand 2018 customer experience conference

Sam Lake

Job Title: Digital Product Manager

Company: Vector

Sam Lake is a customer experience and digital transformation professional, with experience across industry and consulting environments in various customer domains, from contact centre optimisation and digital customer care to customer strategy and digital transformation programs.

In his current role at Vector he is responsible for leading and delivering customer strategy, innovation and experiences across our products and services, and enabling the New Energy Future through digital platforms that create value for Vector, our customers and the wider energy ecosystem.


Speaking at the following: