Zendesk is a customer service platform. It’s designed for companies that want to create customer relationships that are more meaningful, personal, and productive. We start by helping companies provide great support and then mature with self-service and proactive engagement.
Smart Video is one of the world’s premier interactive, data-driven, personalised SaaS video communication platforms. Our interactive Customer Engagement solutions range from Acquisition, Retention and On-Boarding, through to Airline/Credit Card and other Loyalty Programs. We also offer Video Billing/Statements for the Telecommunications, Utilities and Superannuation space, as well as Insurance Policy Sign-up, Renewals and Claims. Our Video CX… Read more.
Colenso BBDO has been producing world-class creative work for our clients since 1969. Our core competitive advantage is something we call ‘Commercial Creativity’. In other words, we solve business problems using the one thing we have in abundance – creativity. And there are few things as powerful as that when it comes to creating real… Read more.
Our clients live and die by the strength of their customer relationships. We set up MirrorWave to do such a good job of listening and responding that it strengthens relationships, rather than weakens them (unfortunately as many solutions like NPS usually do). We’re the only company to specialise in the longitudinal approach which is a strong and… Read more.
The Australian Information Industry Association (AIIA) is Australia’s peak representative body and advocacy group for those in the digital ecosystem. We are a not-for-profit organisation to benefit members, and AIIA membership fees are tax deductible. Since 1978 the AIIA has pursued activities to stimulate and grow the digital ecosystem, to create a favourable business environment… Read more.
CEM New Zealand
cemNZ (Customer Experience Management New Zealand) is a community of professionals, dedicated to promoting, encouraging and supporting excellence in customer care. We are on a mission to improve the quality of customer experience in New Zealand so customers get better service and businesses become more successful. It brings together customer experience professionals, business leaders and… Read more.
DIGITAL AGENCY NETWORK
Digital Agency Network (DAN) focuses on collaboration, knowledge-sharing, business support and exploration. DAN is a global network of carefully selected, highly talented, independently operated marketing & advertising agencies with digital DNA. DAN’s mission is to support member agencies’ businesses and enhance the intelligence, expertise, reach and effectiveness of the members through knowledge sharing and collaboration…. Read more.
Matchboard is the smart way to find suppliers to meet your Customer needs. Simply enter your needs for a product or service in our free-to-use website and, presto, get matched with vendors who can help. From service design consultants to customer feedback platforms, from data hosting and segmentation to omni-channel cloud technology solutions…gone are the… Read more.
UX Wellington is a Meetup group that connects people, skills and ideas in the UX community. We regularly run talks, workshops and social events for the UX community in Wellington. Whether you’re an experienced practitioner, a dabbler, or simply interested in the subject, we would love to have you along. Find us here: https://www.meetup.com/uxwellington/ Or on our website: http://uxwellington.org/