Job Title: Process Engineering Mgr, CoE Process Engineering
Company: Westpac (NZ)
Michelle is a Processing Engineering Manager at Westpac New Zealand where her main focus is on project management, process improvement and new technology. She is experienced in using and coaching Lean, Agile and Six Sigma methodologies and has been facilitating Westpac’s Robotic Process Automation journey for the last 2 years. Michelle has been in the finance sector for over 10 years and is passionate about advocating for great customer experiences and simple processes.
In this presentation, Michelle will take you through Westpac NZ’s use of RPA, looking at how to navigate the range of technologies that drive intelligent automation and why business need to think strategically about AI.